System Engineer (L3) – Hosting & Virtualization, Data Centre
Summary
L3 system engineer supporting hosting, compute, storage and virtualization in a mission-critical Singapore data centre: owning complex incidents, administering VMware vSphere/Hyper-V, Windows/Linux servers, enterprise storage and backups, and joining a 24x7 on-call rotation.
We are seeking a hands-on L3 System Engineer to support hosting, compute, storage and virtualization platforms in a mission-critical data centre environment. You will take ownership of complex incidents, restore services, and improve the reliability of the infrastructure through root-cause analysis and corrective actions.
Responsibilities:- Diagnose and resolve L3 incidents involving physical servers, storage arrays, management controllers and virtual infrastructure.
- Administer VMware vSphere/vCenter or Microsoft Hyper-V, including hypervisors, clusters and management platforms.
- Manage Windows and Linux server configuration, hardening, patching and upgrades.
- Provide infrastructure-level support for SQL Server, Oracle, MySQL or PostgreSQL, including availability, backup and performance issues.
- Maintain backup and recovery platforms, and support disaster recovery and business continuity testing.
- Lead root-cause analysis for P1/P2 incidents and implement corrective actions.
- Maintain technical documentation, runbooks and configuration records.
- Participate as a primary or secondary escalation contact in a 24x7 on-call rotation.
- At least 6 years of experience in systems, hosting or virtualization engineering, including ownership of L3 incidents.
- Hands-on experience administering VMware vSphere/vCenter; VMware VCP certification preferred.
- Strong Windows Server or Linux administration skills. Microsoft, RHCE or LFCS certification is an advantage.
- Experience with enterprise storage such as NetApp, Dell EMC or Pure Storage, and backup platforms such as Veeam, Commvault or NetBackup.
- Scripting skills in PowerShell, Bash or Python.
- Familiarity with formal incident and change management processes; ITIL Foundation certification preferred.
- Availability for a 24x7 on-call rotation.
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/ to stay informed about new opportunities and events.