System Engineer O365
Summary
Administers and maintains Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams) in Jakarta: managing users, licenses and mailboxes, enforcing security policies like MFA and Conditional Access, syncing Entra ID/Azure AD with on-prem AD, and troubleshooting issues. PowerShell and Windows Server skills are pluses.
Job Description
Manage, configure, and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
Administer user accounts, licenses, access permissions, and mailbox configurations within the Microsoft 365 environment.
Monitor system performance, service availability, and security to ensure optimal operation of Microsoft 365 services.
Troubleshoot and resolve technical issues related to Microsoft 365 applications, email services, collaboration tools, and user access.
Implement and maintain security policies, including Multi-Factor Authentication (MFA), Conditional Access, and data protection policies.
Support Microsoft Entra ID (Azure AD) integration, identity management, and synchronization with on-premises Active Directory.
Perform routine maintenance, system updates, configuration changes, and technical documentation.
Collaborate with internal IT teams and stakeholders to ensure reliable and secure Microsoft 365 services.
Qualifications
Minimum Diploma (D3) or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
Minimum 2 years of experience as a System Engineer, Microsoft 365 Administrator, IT Infrastructure Engineer, or in a similar role.
Hands-on experience administering Microsoft 365 services, particularly Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
Familiarity with Microsoft Entra ID (Azure AD), Active Directory, user authentication, and identity synchronization.
Understanding of Microsoft 365 security features, including MFA, Conditional Access, and access management.
Experience with Windows Server, DNS, DHCP, and basic networking is an advantage.
Familiarity with PowerShell scripting for Microsoft 365 administration and automation is a plus.
Strong analytical, troubleshooting, communication, and problem-solving skills.
Microsoft certifications such as Microsoft 365 Certified: Administrator Expert or related certifications are an advantage.