System Engineer (OpenText / Micro Focus)
Job Summary
We are seeking an experienced Senior OpenText (Micro
Focus) Consultant with extensive expertise in Enterprise Management
Solutions (EMS), IT Operations Management, and Infrastructure Monitoring. The
ideal candidate will be responsible for designing, implementing, integrating,
and supporting OpenText/Micro Focus solutions across enterprise environments
while driving operational excellence and digital transformation initiatives.
Key Responsibilities
- Design,
implement, and maintain OpenText/Micro Focus Enterprise Management
solutions.
- Manage
and support monitoring platforms including:
- Operations
Bridge Manager (OBM/OMi)
- SiteScope
- Network
Node Manager i (NNMi)
- Business
Value Dashboard (BVD)
- Operations
Bridge Reporter (OBR)
- Operations
Orchestration (OO)
- Optic
Data Lake (OPTIC DL)
- UCMDB
- Cloud
Optimizer
- Conduct
requirement gathering, solution design, deployment, and upgrades of
enterprise monitoring solutions.
- Integrate
OpenText/Micro Focus tools with third-party applications, ITSM platforms,
and cloud environments.
- Develop
dashboards, reports, and data visualization solutions using BVD and Optic
Data Lake.
- Configure
monitoring policies, agents, smart plug-ins, and automation workflows.
- Perform
root cause analysis, troubleshooting, and performance optimization of
enterprise monitoring environments.
- Support
migration and modernization initiatives involving legacy and distributed
platforms.
- Develop
custom monitoring solutions using scripting and automation technologies.
- Collaborate
with infrastructure, application, cloud, and security teams to deliver
integrated solutions.
- Provide
technical leadership, mentoring, and best-practice guidance to internal
teams and customers.
- Participate
in solution architecture discussions, technical workshops, and customer
presentations.
- Support
pre-sales activities including technical demonstrations, solution design,
and RFP responses.
Requirements
OpenText / Micro Focus Technologies
- Operations
Bridge Manager (OBM/OMi)
- SiteScope
- Operations
Bridge Reporter (OBR)
- Business
Value Dashboard (BVD)
- Operations
Orchestration (OO)
- Network
Node Manager i (NNMi)
- Universal
CMDB (UCMDB)
- Optic
Data Lake
- Cloud
Optimizer
- HP
Operations Manager (OMW/OMU)
Monitoring & IT Operations
- Infrastructure
Monitoring
- Application
Monitoring
- Event
Management
- Incident
Management
- Problem
Management
- SLA
Management
- Service
Operations
Integration & Automation
- Third-party
tool integration
- ITSM
integration (e.g., ServiceNow)
- Automation
workflows
- Scripting
(Perl, VBScript)
- API-based
integrations
Databases
- Microsoft
SQL Server
- Oracle
Database
Operating Systems
- Windows
Server
- Linux/Unix
Cloud & Modernization
- Azure
- AWS
- Hybrid
Cloud Monitoring
- Legacy
System Modernization
Preferred Qualifications
- Bachelor's
Degree in Computer Science, Information Technology, or related field.
- HP
OMW / OpenText Certifications preferred.
- Experience
in Aviation, Government, Utilities, Telecom, or Enterprise environments.
- Strong
stakeholder management and client-facing experience.
Soft Skills
- Strong
communication and presentation skills
- Analytical
and problem-solving mindset
- Team
leadership and mentoring capabilities
- Customer-focused
approach
- Ability
to work in a fast-paced enterprise environment