System Support Engineer

Overview

To Cater all the IT related issues to end users, active and passive equipment Level 1 support, Inventory, UPS services in head office Skytower.

Responsibilities

Provide on-call and on-premises IT helpdesk support for users.

Arrange and manage Audio & video Conference calling for higher management (GCEO , CEO & HODs)

Manage and maintain TPL IT inventory, fixed assets, and asset tagging (including laptops, desktops, printers, scanners, IPTs).

Desktop and laptop installations.

Offer Level 1 support for networking-related issues.

Provide Level 1 support for UPS systems.

Ensure 24/7 availability for IT support as needed.

Ensure Users windows and antivirus updates.

Qualifications

BS Computer Science

Relevant experience of 2 to 3 years