System Support Officer

Responsibilities:

• Assist users with basic system access, setup, and navigation.
• Support staff onboarding and offboarding (user setup, updates, removals via ticket)
• Log, track, and follow up on system issues and user requests.
• Perform basic troubleshooting and escalate unresolved issues.

Requirements:

• Minimum of 5 CSEC subjects, including Mathematics and English.
• Strong attention to detail and willingness to follow procedures.
• Good communication and customer support skills.