Systems Analyst
Position Summary
The role is based in our Malaysia office and will report to the Director, Enterprise Applications. It will involve providing BAU support to end user in Yardi Voyager and Elevate across multiple regions. The role will act as the main interface between the business teams and the relevant technical resources. There will also be a component to the role providing process and technical expertise with ongoing Group Technology optimisation projects.
Key Accountabilities - including but not limit to:
- Supporting and maintaining business systems including user management, queries, application support, etc.
- Eliciting and documenting requirements from business stakeholders while acting as the main interface between the business teams and the relevant technical resources
- Developing functional/technical requirements e.g., acceptance criteria
- Coordinating testing to determine effectiveness of solution
- Prepare documentation and train resources for end users of the system
- Help with identifying bugs reported by end users and raising support cases.
Requirements
Essential
- 2+ years Yardi Voyager experience in a Business Analyst or a Systems Orientated role
- Solid Excel Skills
- Experience in system implementation and maintenance
- High attention to detail
- Strong ability to understand business and system processes
- Strong communication & stakeholder management skillsets
- Self-starter with demonstrated ability to use initiative, work without supervision and assume full responsibility for completion of tasks
- Proactive and willing to look for ways to improve processes and procedures
Desirable
- Accounting/Finance qualification or experience in a related role
- Experience in the Property Industry would be a strong advantage
- Understanding of databases or common query languages (SQL)
- Ability to converse in Japanese or Korean language skills would be advantageous to liaise with Japanese / Korean stakeholders
Benefits
Grow with us – Career growth and learning
We believe our greatest strength lies in the growth and development of our team. From day one, we create an environment that builds confidence and lays the foundation for long-term success. Whether you’re launching your career or stepping into a leadership role, we provide the tools, learning opportunities, and personalised guidance to help you thrive.
More about career growth at ESR
Our values and purpose
Our values are the foundation of everything we do—shaping our performance, culture, and ambition. Our purpose is rooted in the pursuit of excellence across all areas of our business, with a focus on maintaining the highest standards of performance, accountability, and integrity.
When you join us, you commit to three core principles:
- We Do the Right Thing: Integrity is non-negotiable. We hold ourselves to the highest standards of accountability, ensuring that every financial decision and business move is ethical and transparent.
- We Win as One Team: Our culture thrives on collective success. We break down functional silos to ensure that our ambitions are met through seamless collaboration and mutual support.
- We Think Beyond the Present: We don’t just manage for the quarter; we build for the years to come. We challenge ourselves to look past immediate gains to secure long-term excellence and sustainable growth.
More about our values and purpose
Skills
As published by workable · 6 questions
Basics
First name, Last name, Email, Headline, Phone, Address, Work Visa Status, Resume, Notice Period, Expected Base Salary Per Annum (In Local Currency), Current Base Salary Per Annum (In Local Currency), ESR Group respects the confidentiality of Personal Data and privacy of individuals and is committed to comply with applicable rules, laws and regulations pertaining to Personal Data Protection in the respective countries. I agree and consent to the collection, use and processing of any and all of my Personal Data, including and without limitation those provided in this application, and any other Personal Data that I may provide during my application process to ESR Group (collectively, “Personal Data”) for the purposes of processing my job application and evaluating my qualifications and eligibility for employment, and such Personal Data may be disclosed to third parties such as to the headquarters, regional offices, subsidiaries, affiliates and/or members within ESR Group, and/or appointed service providers, which may be located outside of Singapore, for reasons related to the purpose. I understand and agree that should my application be unsuccessful, or my employment cease, ESR Group will retain my Personal Data to consider if I would be suitable for another position with ESR Group. If I have been hired, I may be required to provide fresh consent for ESR Group’s processing of my Personal Data for purposes of my employment or engagement with ESR Group., I have read and understood the terms above and consent to the processing of my Personal Data and hereby declare that all information provided in this application is true to the best of my knowledge and that I have not wilfully suppressed any material fact. I understand that misrepresentation or omission of any information required in this form will be sufficient cause to terminate my service if I am employed by ESR Group., I authorize ESR Group’s representatives and any persons acting on ESR Group’s behalf, to verify all information contained in this application and any supplement hereto. I also authorize ESR Group to conduct employment checks for the purpose of evaluating my suitability of employment, which may include contacting any of my previous employers, which may include contacting any of my previous employers.
Short answers (1)
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- 2+ years Yardi Voyager experience in a Business Analyst or a Systems Orientated role
- Experience in system implementation and maintenance
- Strong ability to understand business and system processes
- Experience in the Property Industry would be a strong advantage
- Understanding of databases or common query languages (SQL)