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Systems Architect (Remote)

Summary

Designs and configures a benefits administration SaaS platform, gathering client needs and translating them into system requirements and configurations to ensure smooth onboarding and ongoing support.

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**

The Systems Architect I is responsible for discovering and analyzing client needs and implementing them effectively on the proprietary platform, Benefitsolver. This role defines, documents, and performs system configurations while collaborating with the onboarding team members to identify defects and manage rework throughout the implementation cycle. It requires a strong understanding of business processes and tasks to ensure seamless integration and support for others in performing their roles effectively. The position plays a critical part in delivering accurate, efficient onboarding solutions that meet client requirements.

The Gig:

  • Lead requirements gathering sessions with customers and produce platform requirements that meet their business and benefits administration needs.
  • Gathers, analyzes, and understands system requirements for the execution of ongoing work and during Annual Enrollment.
  • Work directly with customers to troubleshoot, research, and resolve questions and issues relating to the platform.
  • Partner with Architect II resources to design solutions to ensure best practices are leveraged and identify any downstream impacts.
  • Responsible for completing Decision Support document, work orders and creates work requests for the configuration and analyst resources to execute.
  • Partner with Configuration Specialists and System Design Analysts to support configuration of defined platform requirements.
  • Operates effectively within the project timelines/SLAs to meet and / or exceed expectations and business drivers.
  • Builds trusted client partnerships.

What you need to make the cut:

  • Bachelor's Degree require or equivalent 5+ years' implementation and/or project management experience
  • 3 to 6 years of experience gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
  • 1 to 3 years of experience writing test plans & test cases
  • Experience performing requirements gathering, functional and data analysis, and system design and configuration
  • Ability to identify and document data types, rules, mapping, and conversation requirements
  • Experience with a scripting and/or client-side programming language
  • Ability to coordinate and conduct all levels of system and user acceptance testing
  • Ability to maintain system documentation for internal and external use
  • Experience working with multiple projects and collaborating with diverse resources to meet timeline objectives
  • Ability to identify and escalate deficiencies in technical work and implementation plans
  • Good listener, able to apply the knowledge gained effectively
  • Proven ability to manage multiple high-profile projects in a fast-aced environment
  • Exceptional client relationship/consultative skill set required
  • A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely helps
  • Client-focused, positive, and professional attitude.
  • Organized, detail oriented, accurate and responsive.

The pay range for this position is 70K to 110K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team


Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • 1.1 Do you live OUTSIDE of the United States? Only U.S. based candidates (who live within one of the 48 contiguous states) will be considered for this role. BUSINESSOLVER DOES NOT HAVE THE ABILITY TO HIRE (OR PAY) EMPLOYEES OUTSIDE OF THE U.S. choose one
  • 1.2 Please provide us with your preferred name (include both first & last name). This is the name you would use on a day-to-day basis (i.e. e-mail, phone conversations etc.).
  • 1.3 Please provide us with your legal FIRST name as it would need to appear on government documents (such as I-9 forms etc.).
  • 1.4 Please provide us with your middle initial. If you do not have a middle initial please disregard this question (we request candidate's middle initials in order to differentiate between duplicates of the same name).
  • 1.5 Please provide us with your legal LAST name as it would need to appear on government documents (such as I-9 and tax forms etc.).
  • 1.6 Please provide us with your current STREET ADDRESS (location where you permanently reside and will work in this role). Not, including City, State & ZIP code.
  • 1.7 Please provide us with the NAME of YOUR CURRENT HOME CITY.
  • 1.8 Please provide us with the NAME of YOUR CURRENT HOME STATE. choose one
  • 1.9 Please provide us YOUR CURRENT HOME ZIP CODE.
  • 2.0 Are you currently authorized to work in the United States? choose one
  • 2.1 Do you now, or in the future, require visa sponsorship to continue working in the United States? choose one
  • 2.2 Have you previously been an employee of Businessolver? Candidates who knowingly falsify this field will be removed from consideration. choose one
  • 2.3 Do you have any family members who are currently employed by, or have previously worked for, Businessolver? choose one
  • 2.4 If you indicated “yes” to the question above, please share each family member’s name AND your relationship with them. If you do not have family members who work, or have worked, at Businessolver, please type in the word "NONE".
  • 2.5 Do you currently work for a client of Businessolver? choose one
  • 2.6 Please share the name of your current employer. If unemployed, please share the name of your last employer.
  • 2.7 Please also share your current, or most recent, job title.
  • 2.8 Please share your LinkedIn profile with us so we may get to know you better:
  • 2.9 Do you have previous experience supporting healthcare related benefits administration including working with Insurance Brokers, Benefit Outsourcers, Insurance Providers etc.? choose one
  • 3.0 I certify that all my answers on this application are true and complete. I understand that the falsification, omission, or misrepresentation of fact on this application (or any other accompanying or required documents) may be cause for denial of employment or immediate termination of employment if hired, regardless of when or how discovered. I also authorize the investigation and verification of all statements and information contained in this application. I authorize the company and/or its agents to verify any of this information including, but not limited to criminal history, employment credit reports, employment, and motor vehicle driving records. I release from all liability anyone supplying such information and I also release Businessolver from all liability that might result from conducting an investigation. If I am hired by Businessolver I understand and agree that employment is at will and can be terminated for any reason with or without cause and with or without notice, at any time, at the option of Businessolver or myself. This employment application becomes part of the terms and conditions of employment. choose one
  • 3.1 Businessolver uses text messaging to help move you through the interview process quickly. We text to share process updates, schedule interviews, and be more available to support you during the process. Select YES, if we can text you. You can opt-out at any time by replying STOP. choose one

See also