Systems Engineer
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Summary
Systems Engineer on Idea 11's Managed Services team, acting as a key technical escalation point for customer environments. Day to day involves troubleshooting and resolving complex issues across cloud, infrastructure, networking, and security technologies in collaboration with senior engineers.
Idea 11 is looking for a Systems Engineer to join our Managed Services team. This role is ideal for someone who enjoys solving technical problems, taking ownership of customer outcomes, and building their expertise across cloud, infrastructure, networking, and security technologies. You’ll operate as a key technical escalation point, supporting a range of customer environments while working closely with senior engineers to resolve complex issues and deliver high-quality outcomes. What You’ll Be…