Systems Engineer (Level 1 Support) (ref:120)

Systems Engineer (Level 1 Support) (ref:120)

Responsibilities:

• Provide Level 1 technical support for operational and system-related issues
• Monitor and support daily operations to ensure smooth service delivery
• Work closely with internal teams and workshop mechanics across Singapore to coordinate and resolve technical issues
• Perform basic troubleshooting, issue logging, escalation, and follow-up
• Assist in maintaining service standards and operational readiness
• Support onsite activities when required
• Prepare simple reports and updates on issues, actions taken, and resolution status

Requirements

• Experience in operations support, technical support, or a related field is an advantage
• Familiarity with basic incident handling and customer/service support processes
• Good communication skills with the ability to interact effectively with workshop mechanics and internal stakeholders across Singapore
• Willingness to learn and adapt in a fast-paced operational environment
• Basic technical troubleshooting skills or relevant support experience
• Able to work independently and as part of a team
• Must possess at least a class 3 driving license or possesses a motorbike.
• Comfortable travelling to different locations in Singapore when required
• Training will be provided

Interested applicants, please send your updated resume MS Word to hres@itcspl.com.

Please Indicate Job Code “120-System” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311