Systems & Improvement Lead (Business Improvement Project Manager)
Summary
A business improvement project manager role within UGL's Utilities Operations & Maintenance business, leading projects that improve processes, systems and ways of working for critical electrical utilities infrastructure across Australia. Day to day involves gathering requirements, process mapping, stakeholder engagement and driving adoption of new tools — hybrid from North Sydney, Brisbane or Melb
Systems & Improvement Lead (Business Improvement Project Manager)
Drive Operational Improvement Across a National Utilities Business
Flexible location - North Sydney, Brisbane or Melbourne
UGL’s Utilities Operations & Maintenance business delivers essential maintenance and operational services for critical electrical utilities infrastructure across Australia.
This is a project management role focused on operational business improvement initiatives within a maintenance and asset management environment. You'll lead projects that improve processes, systems and ways of working for operational performance, helping our teams work smarter and deliver better outcomes across the business.
Why This Role
Lead meaningful business improvement projects that directly impact operational performance.
Drive operational change and the rollout of new ways of working across a national business.
Partner with operational leaders and influence outcomes across multiple contracts.
Join a growing Utilities O&M business with long-term career development opportunities.
About the Role
You'll support the successful delivery of business improvement and operational change initiatives across UGL Utilities O&M. Working closely with operational teams, program leaders and key stakeholders, you'll gather business requirements, map and improve processes, support implementation activities and help drive the successful adoption of new tools and ways of working.
Key Responsibilities
- Gather, analyse and translate business requirements into practical operational, process and systems improvements.
- Lead improvement initiatives from planning and design through to implementation, adoption and operational handover.
- Document and improve business processes, workflows and operational procedures.
- Partner with operational teams and key stakeholders to deliver successful change and continuous improvement outcomes.
- Support contract mobilisations and operational readiness activities, ensuring people, processes, tools and systems are fit for purpose.
What We Offer
- Hybrid working environment.
- Access our OneRewards Discount Program.
- Discounted Medibank health insurance.
- Participate in our Wellness Program with AIA Vitality.
- Benefit from 16 weeks of paid primary parental leave.
- Complimentary salary continuance insurance.
- Shape your career with an Individual Development Plan.
About You
Experience leading and project managing operational process and system improvement initiatives within maintenance or asset management environments, including process mapping, functional specifications, planning, stakeholder engagement, implementation, adoption and operational handover.
Experience supporting field-based operational workforces within an electricity distribution environment will be highly regarded.
Strong ability to analyse processes, identify opportunities and implement practical improvements.
Skilled at building relationships and influencing stakeholders without direct authority.
Strong organisational and project management skills, with the ability to manage multiple priorities and drive outcomes.
About Us
UGL is a respected provider of end-to-end engineering, construction, operations and maintenance services across rail, transport, communications, oil and gas, power, renewables, resources, water and defence. We partner with some of the world's largest blue-chip companies, government agencies, private enterprises and public institutions.
As part of the CIMIC Group, we value diversity of thought, experience and background. We are committed to creating an inclusive workplace where everyone can thrive.
We are an Equal Opportunity Employer and strongly encourage applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, mature-aged workers and people from culturally diverse backgrounds.
Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and a pre-employment medical.
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