Systems & Network Engineer (Project Services Engineer)

Salary: Up to $145K + Super

We’re recruiting on behalf of a growing managed services provider entering an exciting phase of transformation and expansion across Brisbane. The business is now investing heavily in people, capability, and scale—with a clear strategy to rebuild and rapidly grow their local presence.

This is a high-impact role suited to a senior engineer who enjoys delivering end-to-end projects, shaping technical environments, and contributing to a more proactive, automated service model.

You’ll play a key role in delivering complex infrastructure and cloud projects across a diverse client base, while also acting as a senior escalation point and mentor within the team.

Key Responsibilities

• Deliver end-to-end ICT infrastructure projects across multiple client environments
• Lead deployments across networking, cloud, and modern workplace technologies
• Own technical outcomes—ensuring projects are delivered on time, on budget, and to a high standard
• Act as an escalation point for complex technical issues and major incidents
• Drive continuous improvement across automation, monitoring, and process optimisation
• Collaborate with Project Managers, vendors, and internal teams to deliver strong client outcomes
• Mentor and uplift capability across L1–L3 engineers

Technical Environment
Strong emphasis on networking with solid cloud and server capability, including:

• Networking: Fortinet (FortiGate / FortiStack), Cisco Meraki, Ubiquiti (Unifi)
• Microsoft Stack: Azure, M365, Exchange, SharePoint
• Exposure to modern infrastructure, security frameworks, and hybrid cloud environments

What We’re Looking For

• Proven experience delivering infrastructure & cloud projects within an MSP.
• Strong Fortinet and networking capability (highly regarded)
• Deep experience across Microsoft cloud technologies (Azure, M365, identity, modern workplace)
• Ability to operate in a fast-moving, evolving business
• Strong troubleshooting, communication, and stakeholder engagement skills
• A mindset focused on scalability, process improvement, and best practice

Culture & Operating Model

• Flat leadership structure with direct access to decision-makers
• Fast turnaround on decisions—no red tape
• Collaborative, transparent, and highly accessible leadership team
• Environment that values initiative, improvement, and constructive input
• Structured training pathways and career development plans
• Formalised recognition and incentive programs (in progress)
• Personalised engagement initiatives and milestone celebrations
• New HR systems to support growth, feedback, and development

Benefits & Perks

• Monthly team BBQs and pizza days
• Weekly Friday wrap-up with the CEO (business updates, Q&A, recognition)
• Annual company kickoff event (travel included)
• End-of-year celebration
• Employee Assistance Program (EAP)
• Free flu shots
• Recognition programs, prize draws, and incentives

Compliance Requirements

• Police Check
• Working With Children Check

Why Consider This Role
If you’re looking for a role where you can:

• Influence technical direction
• Deliver meaningful, end-to-end project outcomes
• Work in a business that’s scaling with intent
• Be heard, recognised, and developed

…this is a strong opportunity to step into a pivotal position during a genuine growth phase.

To apply, call Jareth on 0412 540 973 or email joades@humanisedgroup.com