Taxi Coordination Officer

Core Responsibilities:

• Work as part of Taxi Coordination Team to ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
• Perform the assigned role according to the established SOP.
• Manages and control the passengers flow at the taxi queuing area.
• Compliance to SOP and Safety Standards when assisting passenger.
• Any other duties as assigned by management.

Periodic Duties:

• Suggest alternate transport mode to passenger.
• Taxi diversion to other terminals / Taxi stands.
• Attend to enquiries of passenger.

Job Specifications (Qualifications/Experiences):

• Understand basic written/spoken English and/or a secondary working language.
• Customer-service oriented with good communication skills.
• Neat and presentable.
• Adaptable to change and a good team player.
• Comfortable to operate in a fast-paced environment.
• Able to work on public holiday if rostered.

*6-day work week with rotating rest day*

Fixed Shift:

• 6.30am - 2.50pm
• 2.10pm - 10.30pm
• 10.20pm - 6.40am

We regret to inform that only shortlisted candidates will be notified.

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