Team Lead - Customer Service/Sales/Operations (Westfield, NJ)
Description
Customer Service, Sales, Operations: Full-time, $19.00/hour + Commission + Cash tips
Are you a friendly, dependable leader who can create an outstanding customer experience while helping support the day-to-day operation of our full-service car wash? If so, keep reading.
Desired Traits:
- Friendly, outgoing personality, positive attitude and team-oriented mindset
- Strong customer service and communication skills
- Comfortable speaking with customers and making recommendations
Job Breakdown:
- 90% customer service and sales
- 10% site upkeep (cleaning/maintaining)
- On your feet most of shift
- Working outdoors
Benefits:
- High earnings potential: competitive base pay, commission on sales, daily cash tips, structured bonus program.
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
This is a hands-on leadership position for someone who enjoys working with people, staying active, and leading by example. As a Team Lead, you'll welcome customers, assist them in selecting wash packages and membership options, process transactions, support wash operations, and help ensure every customer leaves completely satisfied with their experience.
Valid drivers license required.
Opportunity for advancement into Assistant Manager and Management roles for top performers.