Team Lead, Enterprise Design & Service Innovation
Posted Updated
Summary
Senior design leader heading CASA's Enterprise Design Office, overseeing a specialist team delivering human-centred design, user research and service design initiatives. Combines strategic leadership, design practice and stakeholder engagement to embed user-centred design across the aviation regulator.
Civil Aviation Safety Authority is seeking an experienced senior design leader to head the Enterprise Design Office and drive user-centred design, service improvement and organisational transformation. You will oversee a specialist team delivering human-centred design, user research and service design initiatives that support CASA's priorities across the organisation. The role combines strategic leadership with design practice and stakeholder engagement to strengthen capability and embed J-1880…