Team Lead
Job Summary
Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club.
Essential Duties and Responsibilities
- Assist in recruiting, hiring, training and developing staff.
- Assist in member service oversight making sure all staff are providing great customer experience at all times.
- Very involved in all front desk related tasks
- Great/meet potential members and provide gym tour
- Assist to facilitate member service issues and questions.
- Assist with staff management and provide backup support to Club Manager as needed.
- Assist overseeing cleanliness and appearance of gym
- Assist in managing marketing efforts. Making sure staff is aware and trained on all current marketing promotions.
- Assist in ordering supplies, keeping inventory and tracking reports as needed.