Team Lead - Production Support

We are seeking a highly skilled Team Lead for our Production Support team in the Mumbai Region, Maharashtra. The ideal candidate will have extensive experience in managing production environments and providing application support. As a Team Lead, you will be responsible for overseeing the daily operations of the production support team, ensuring that all issues are resolved efficiently and effectively. You will work closely with cross-functional teams to identify and implement improvements in processes and systems. Key responsibilities include leading a team of support engineers, coordinating incident management, and ensuring adherence to service level agreements (SLAs). You will also be responsible for mentoring team members and fostering a collaborative work environment. The successful candidate will possess strong technical skills in SQL, PL/SQL, and Unix, along with a solid understanding of production support methodologies. Excellent communication and leadership skills are essential for this role. If you are passionate about driving operational excellence and have a proven track record in production support, we encourage you to apply.