TEAM LEAD SALES, FSI

Directing strategy towards the profitable growth and operation of the company.

 Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.

 Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately

 Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.

 Achieve growth and hit sales targets by successfully meeting set targets

 Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

 Work with the Head of Sales & Marketing to ensure consistent lead generation.

 Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.

 Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

 Making accurate cost calculations to provide customers with quotations

 Achieve growth and hit sales targets of the organization through effective planning and budgeting.

 Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence  Present sales, revenue and expenses reports and realistic forecasts to your line manager  Collaborate with Technical team on sales technology initiatives

 Ensure correct usage of CRM and other sales applications

 Train and ensure adherence to sales process

 Contributes to team effort by accomplishing related results as needed

 Ensure that all sales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.

 Accomplishes marketing and organization mission by completing related results as needed.

 Protects organization's value by keeping information confidential.

 Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

 Liaise with vendors and other IT personnel for problem resolution

 Develops qualified leads and generate new business in line with the Company’s commercial target

 Builds effective relationships with potential clients and existing customers

 Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues

 Acts as spokesperson for the company at industry events

 Perform other duties that may be assigned by the Chief of Business (ITH).

University degree in a relevant discipline

Master’s degree from a recognized University will be an advantage

Membership of professional management associations will be an added advantage

Minimum of 5 years’ work experience in ICT/Telecoms/Banking sales or related industry, with a track record of meeting or exceeding targets.

Previous experience in leadership or supervisory role.

Strong understanding of banking products and services.