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Kotak Mahindra Bank

Team Member-Prima Soul_CREDIT CARD_0149_1288_1084778

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Description

Key Responsibilities

  • Acquire new Credit Card customers through various sourcing channels.
  • Achieve monthly and annual Credit Card sales targets.
  • Develop and manage relationships with branch teams, DSAs, corporate clients, and referral partners.
  • Conduct market visits and customer meetings to generate leads.
  • Ensure high-quality customer acquisition and documentation as per bank guidelines.
  • Drive activation and usage of sourced Credit Cards.
  • Monitor team productivity and provide coaching to improve performance.
  • Maintain compliance with KYC, regulatory, and operational requirements.
  • Prepare sales MIS and track performance metrics.
  • Handle customer queries and resolve escalations efficiently.

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