Technical Account Manager
Do you want to move beyond responding to technical tickets and start architecting the strategy that drives Azure pipeline?
Are you ready to lead the cloud journey, and high-level conversations that convert into a real-world Azure deployment?
How would you empower a sales team to turn a basic customer needs into a transformative cloud opportunity?
We seeking a Technical Account Manager (TAM) to drive Azure pipeline creation, enable our Account Managers, and lead technical conversations that convert customer needs into real cloud opportunities. If you’re passionate about Azure, presales, and shaping customer cloud journeys, this role gives you the platform to make a big impact.As the Azure TAM, you will act as a technical overlay to the sales organization, driving early-stage conversations and progressing deals to technical win.
Key responsibilities
- Qualify leads and convert them into CRM-ready opportunities by defining clear customer needs, scope, and actionable next steps.
- Conduct customer discovery sessions to understand environments, identify gaps, and document both functional and non-functional requirements.
- Design Azure solutions including landing zones, networking, identity, security baselines, governance, monitoring, and DevOps aligned with CAF/WAF.
- Develop migration and modernization roadmaps with clear assumptions, risks, effort estimates, and recommended technical approaches.
- Lead technical demos, PoCs, and validation efforts while addressing objections and ensuring smooth handover to delivery teams.