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Technical Business Analyst

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Summary

Contract Technical Business Analyst in Wellington converting complex business requirements into build-ready specifications for REST APIs, user-facing maintenance/enquiry screens, and third-party integrations supporting bad-debt collections and write-off processes. Includes data mapping, user stories, and stakeholder workshops through December 2026.

Your new role
We’re looking for an experienced Technical Business Analyst for an hourly rate contract through to December 2026.

This is a hands-on Technical BA role where you’ll take complex business requirements and turn them into detailed, build-ready specifications. Your work will span API requirements, user-facing applications and third-party integrations, with a particular focus on supporting bad debtor, collections and write-off processes.

Responsibilities
• Analyse and document functional and non-functional API requirements
• Define API request and response payloads, validation rules, error handling and security requirements
• Document integration patterns and produce build-ready API specifications
• Validate API designs against customer, account, collections, write-off and reporting requirements
• Elicit and document requirements for maintenance and enquiry screens
• Define screen layouts, field requirements, business rules, permissions, workflows and audit requirements
• Translate business processes into detailed user stories and acceptance criteria
• Analyse integrations with external collection partners and related systems
• Document data flows, interface contracts, SFTP and file transfer requirements, dependencies and exception handling
• Assess impacts across upstream and downstream systems and operational processes
• Produce field and data mapping documentation and integration diagrams
• Support architecture, data, development and vendor discussions
• Assist with testing artefacts, requirements traceability and requirements management
• Facilitate stakeholder workshops, walkthroughs and maintain key decisions and outcomes

Requirements
• Proven experience as a Technical Business Analyst working on complex technology programmes
• Strong experience defining and documenting REST API requirements and specifications
• Good understanding of request and response structures, validation, security and error handling
• Demonstrated experience analysing system-to-system and third-party integrations
• Experience with integration methods such as APIs, SFTP and file-based interfaces
• Strong data mapping and process modelling capability
• Experience producing detailed user stories and acceptance criteria
• Ability to translate complex business processes into clear technical requirements
• Strong stakeholder management and workshop facilitation skills
• Comfortable working with developers, architects, testers, vendors and business stakeholders
• Experience with financial services, collections, debt management, customer or account-based systems would be advantageous

Perks and benefits
• Contract through to December 2026
• Competitive hourly rate
• Substantial programme of work with clear technical deliverables
• Broad exposure across APIs, applications, data and third-party integrations
• Work closely with senior business and technology stakeholders
• Opportunity to own requirements from discovery through to delivery and testing

If this sounds like you then HIT APPLY NOW! You must have a valid working visa for NZ.

You MUST be based in WELLINGTON to be considered for this role.

Skills

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See also

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