Technical Business Analyst (SDLC and e-invoicing)

Salary: RM 4,667 – RM 7,000 per month

Job Summary

We are seeking a detail-oriented Technical Business Analyst with experience in the Software Development Life Cycle (SDLC) and e-invoicing solutions. The successful candidate will act as a bridge between business stakeholders and technical teams, translating business requirements into functional and technical specifications to support system development, enhancement and implementation. The candidate should have a good understanding of business processes, system integration, software development methodologies and e-invoicing requirements.

Key Responsibilities

1. Business Requirements Analysis

• Engage with business stakeholders to gather, analyse and document business requirements.

• Conduct requirement-gathering sessions, interviews and workshops.

• Translate business needs into Business Requirement Documents (BRD), Functional Requirement Specifications (FRS) and technical documentation.

• Identify business gaps, process improvements and system enhancement opportunities.

2. SDLC & Project Management Support

• Participate in the full Software Development Life Cycle (SDLC), from requirement gathering and analysis through development, testing, deployment and post-implementation support.

• Work closely with developers, QA engineers, project managers and business users.

• Prepare functional specifications, user stories, process flows and system documentation.

• Monitor project progress and ensure deliverables meet business requirements.

• Support Agile/Scrum or Waterfall project methodologies, depending on the project.

3. E-Invoicing Implementation & Support

• Analyse business requirements related to e-invoicing implementation and system integration.

• Work with technical teams to support e-invoicing solutions and integration with ERP, accounting or finance systems.

• Understand e-invoicing workflows, invoice validation, submission, rejection handling and data requirements.

• Support troubleshooting, testing and resolution of e-invoicing-related system issues.

• Ensure system functionality aligns with relevant e-invoicing regulations and business requirements.

4. Testing & Implementation

• Prepare test scenarios, test cases and User Acceptance Testing (UAT) documentation.

• Coordinate UAT sessions with business users and technical teams.

• Identify, document and follow up on system defects or discrepancies.

• Support system deployment, user training and post-implementation activities.

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business Information Systems or a related field.

• At least 3–5 years of experience as a Business Analyst, Technical Business Analyst, Systems Analyst or in a similar role.

• Hands-on experience in the Software Development Life Cycle (SDLC).

• Experience in e-invoicing implementation, system enhancement or integration is highly preferred.

• Strong understanding of business process analysis and system requirements documentation.

• Experience working with developers, QA teams, project managers and business stakeholders.

• Familiarity with Agile/Scrum or Waterfall methodologies.

• Experience in preparing BRD, FRS, user stories, process flows and UAT documentation.

• Good analytical, problem-solving and communication skills.

Technical Skills & Knowledge

• SDLC and software development methodologies.

• Business process mapping and requirements analysis.

• Functional and technical documentation.

• System integration and API concepts.

• ERP, accounting or financial management systems.

• UAT coordination and test case preparation.

• E-invoicing platforms and workflows.

Additional Advantage:

• Familiarity with Malaysia's LHDN e-Invoice requirements and MyInvois Portal.

• Understanding of MyInvois API integration, invoice submission, validation and rejection processes.

• Exposure to ERP platforms such as SAP, Oracle, Microsoft Dynamics or other accounting systems.

• Basic understanding of JSON, XML, REST APIs and data mapping.