Technical Delivery Manager

• Measure and monitor progress to ensure products and projects are delivered on time and within budget, and that they meet or exceed expectations.
• Coordinate release content and effort based on the service request backlog, pending service requests, third-party applications, or operating system updates.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
• Manage relationships and coordinate work between different teams at different locations.
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
• Produce Deployment, Run Books, and Implementation Plans.
• Communicate release details and schedules to the Business as required.
• Negotiate, plan, and manage all release activities.
• Work with release engineers to understand impacts of branches and code merges.
• Plan the release windows and cycles across a portfolio.
• Manage risks and resolve issues that affect release scope, schedule, and quality.
• Maintain the release schedule for all core services and ensure alignment across key partners and vendors.
• Continually work towards making improvements in the release process.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms.
• Participate in CAB meetings to discuss release scope and/or roadblocks.
• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.
• Research new software development and configuration management methodologies and technologies and analyze their application to current configuration management needs.

Experience

• 10-12 years of experience in release management, software development, and product/project management.
• Demonstrated track record of successfully managing software deliveries and deployments.
• Proven experience in coordinating with cross-functional teams and managing complex technical projects.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or other Engineering field with relevant experience.
• Professional certifications in project management, release management, or related fields would be advantageous.