Technical IT Business Analyst
Summary
Senior IT Business Analyst at a leading semiconductor company, analyzing and documenting business requirements and streamlining processes using ServiceNow. Day to day involves running stakeholder workshops, recommending process improvements, training end-users, and conducting data analysis.
Our client, a leading semiconductor company, is seeking a highly motivated and experienced Senior IT Business Analyst with a strong background in both ServiceNow and the semiconductor industry. The successful candidate will play a critical role in improving and streamlining our business processes within the semiconductor environment utilizing ServiceNow.
Responsibilities:
- Analyze and document business requirements for ServiceNow and semiconductor initiatives
- Collaborate with cross-functional teams to design and implement ServiceNow and semiconductor solutions
- Facilitate workshops and meetings with stakeholders to gather requirements
- Provide recommendations for process improvements and increased efficiency in both ServiceNow and semiconductor processes
- Develop and maintain relationships with key stakeholders, including customers, sales, production, quality control, and supply chain teams
- Provide training and support for end-users on ServiceNow and semiconductor processes and systems
- Conduct data analysis and provide insights to support decision-making
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or related field
- A minimum of 5 years of experience as a Business Analyst, with a focus on ServiceNow and the semiconductor industry
- Proven experience with ServiceNow and similar software systems such as BMC software and SolarWinds
- Strong understanding of business processes, including customer service, sales, production, quality control, and supply chain management
- Excellent written and verbal communication skills, with the ability to present complex information to a variety of audiences
- Ability to work in a fast-paced environment, handle multiple priorities, and meet deadlines
If you are a driven and talented Senior IT Business Analyst with experience in both ServiceNow and the semiconductor industry, our client wants to hear from you! This is an exciting opportunity to make a real impact on a leading company and drive process improvement. Apply today to join their dynamic and growing team.