Technical Manager CRS
- Supports Technical Services leadership in defining the interpretation, application and uniformity of technical methods, techniques and requirements applied in testing, audits and/or inspections.
- Responsible for the implementation of technical interpretation, application, training and uniformity of technical methods, techniques, and requirements in assigned geography and/or Industry. Develops guidelines, procedures and programs for internal operational adherence.
- Partner with Quality and Operations functions to drive laboratory/field consistency. Contributes to the development of processes and procedures required to achieve and maintain necessary accreditations and certifications with accreditation bodies and notification authorities.
- Supports strategic selling opportunities by leveraging industry relationships and providing technical expertise and advice during the sales process.
- Represents UL at meetings of outside organizations; providing expert advice to influence industry approaches and elevate ULs thought leadership in the market.
- Conducts webinars, presentations, technical trainings and workshops in region for internal and external stakeholders.
- Leads special projects related to laboratory/field alignment, continuous improvement, as well as process and service innovation.
- May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidelines and ensuring that all policies are understood and adhered to.
- Support and provide feedback to alignment initiatives for Technical Services.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- University Degree (equivalent to a Bachelors degree) from an accredited program in related field, plus at least 8 years of directly related work experience.
- Strong technical understanding of the applicable industry codes, regulations, standards, service/product lines and target markets; demonstrated history of strong technical judgment.
- Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of the findings.
- Ability to present complex and highly technical information in a straightforward manner.
- Demonstrated ability to manage multiple, complex, and technical projects.
- Demonstrated ability to develop innovative solutions to resolve problems.
- Ability to coach and mentor team members to function as one team and develop individually.
- Self-starter with the ability to work autonomously, on a team, and within a global matrix environment.
- Excellent written, verbal and presentation skills, as well as the ability to interact professionally with a diverse group of internal and external stakeholders.