Technical Manager
Posted Updated
Description
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<font style="font-size:11pt;"><font color="#ffffff"><font style="font-size:14pt;"><b>Job
Title</b></font></font></font></p>
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<font style="font-size:11pt;"><font color="#000000"><font style="font-size:14pt;"><b>Technical
Manager</b></font></font></font></p>
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<font style="font-size:11pt;"><font color="#ffffff"><font style="font-size:14pt;"><b>Grade</b></font></font></font></p>
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<font style="font-size:11pt;"><font color="#000000"><font style="font-size:14pt;"><b>Sr
Officer – Deputy Manager</b></font></font></font></p>
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<font style="font-size:11pt;"><font color="#ffffff"><font style="font-size:14pt;"><b>Department</b></font></font></font></p>
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<font style="font-size:11pt;"><font color="#000000"><font style="font-size:14pt;"><b>Technical
</b></font></font></font>
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</center><p class="western" style="text-indent:0cm;"><font style="font-size:11pt;"><font style="font-size:11pt;"><br /></font></font></p><p class="western" style="text-indent:0cm;"><font style="font-size:11pt;text-indent:0cm;">Job</font><font style="font-size:11pt;text-indent:0cm;"><span style="letter-spacing:-0.1pt;">
Purpose</span></font></p><p class="western" align="justify" style="text-indent:0cm;line-height:104%;margin-top:0.41cm;margin-left:0.49cm;margin-right:0.41cm;">
<font style="font-size:11pt;">The Technical Manager (TM) is
responsible for </font><font style="font-size:11pt;"><b>managing
the technical collateral evaluation process</b></font><font style="font-size:11pt;">
at branch and regional levels, ensuring timely </font><font style="font-size:11pt;"><b>property
valuations, APF/CF approvals, vendor management, and TAT adherence</b></font><font style="font-size:11pt;">.
The role focuses on </font><font style="font-size:11pt;"><b>risk
mitigation, query reduction, and operational excellence</b></font><font style="font-size:11pt;">,
while supporting Zonal Technical Managers in portfolio quality
management.</font></p><p class="western" align="justify" style="text-indent:0cm;margin-right:0.41cm;margin-top:0.41cm;margin-left:0.49cm;line-height:104%;">
<font style="font-size:11pt;"><b>Key</b></font><font style="font-size:11pt;"><span style="letter-spacing:-0.1pt;"><b>
Responsibilities:</b></span></font></p><p class="western" align="justify" style="text-indent:0cm;letter-spacing:-0.1pt;margin-top:0.41cm;margin-left:0.49cm;margin-right:0.41cm;">
<br />
</p><ol>
<li><p align="justify"><font style="font-size:11pt;"><b>Technical
Execution</b></font></p></li>
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</p><ul>
<li><p align="justify"><font style="font-size:11pt;">Conduct
and review <b>APF, Non-APF, and CF property cases</b> within
delegated authority.</font></p></li>
<li><p align="justify"><font style="font-size:11pt;">Ensure
<b>site visits, valuations, documentation, and recommendations</b>
are complete and accurate.</font></p></li>
<li><p align="justify"><font style="font-size:11pt;">Flag
<b>high-risk or red-category cases</b> to RTM / ZTM for review.</font></p></li>
</ul><p class="western" align="justify" style="text-indent:0cm;line-height:108%;">
<br />
</p><ol start="2">
<li><p align="justify"><font style="font-size:11pt;"><b>TAT
& Quality Compliance</b></font></p></li>
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</p><ul>
<li><p align="justify" style="text-indent:0cm;line-height:108%;">
<font style="font-size:11pt;">Monitor <b>TAT adherence</b>
for branch submissions and vendor reports.</font></p></li>
<li><p align="justify" style="text-indent:0cm;line-height:108%;">
<font style="font-size:11pt;">Track <b>First-Time-Right
(FTR) performance</b>, identify rework areas, and implement
corrective measures.</font></p></li>
<li><p align="justify" style="text-indent:0cm;line-height:108%;">
<font style="font-size:11pt;">Support query resolution and
<b>query reduction initiatives</b>.</font></p></li>
</ul><p align="justify" style="margin-left:3.17cm;text-indent:0cm;line-height:108%;">
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<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;"><b>Vendor Management</b></font></p>
<ul>
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;">Coordinate with <b>vendors
for valuations and technical reports</b>.</font></p></li>
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;">Track vendor <b>performance,
cost, and quality</b>, escalating issues to RTM / ZTM. </font></p></li>
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;">Support vendor <b>onboarding,
training, and periodic review</b>.</font></p></li>
</ul>
</li></ol><p align="justify" style="margin-left:3.18cm;text-indent:0cm;line-height:108%;">
<br />
</p><ol start="4">
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;"><b>Branch & Business
Support</b></font></p>
<ul>
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;">Support branches in <b>APF/CF
generation within approved limits</b>.</font></p></li>
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;">Visit properties exceeding
threshold amounts (e.g., >1 Cr.) and support <b>high-value case
assessments</b>.</font></p></li>
<li><p align="justify" style="line-height:108%;">
<font style="font-size:11pt;">Provide feedback to RTM/ZTM
on branch-level risk trends, exceptions, and performance gaps.</font></p></li></ul></li></ol>