Technical Project Manager
Summary
Oversee end-to-end delivery of financial-services technology programmes, coordinating teams and clients to plan, track, and mitigate risks while ensuring scope, quality, and governance standards are met.
RESPONSIBILITIES
Project Planning &Control
• Own the end-to-end delivery plan for technology programmes — scope, schedule, dependencies, milestones, and resourcing.
• Establish and run the project controls: baselines, change control, status reporting, and governance cadences that give both 360F and the client a single source of truth.
• Track progress against plan rigorously, surfacing variance early and driving corrective action rather than narrating slippage after the fact.
Stakeholder Management
• Manage stakeholders across the client organisation — programme offices, IT, business, and vendors —aligning expectations and keeping decisions moving.
• Coordinate internal 360Fteams — engineering, solutions, product, and commercial — into a coherent delivery front.
• Communicate clearly and credibly at every level, from engineers in stand-ups to steering committees and sponsors.
Risk & IssueMitigation
• Own the risk and issue framework: identification, assessment, mitigation planning, and escalation —with a bias toward pre-empting rather than reacting.
• Anticipate the failure modes specific to financial-services delivery — integration, data quality, regulatory sign-off, and dependency on legacy systems.
• Drive issue resolution to closure, keeping accountability clear and momentum intact under pressure.
Delivery Governance
• Manage scope and change disciplined against the commercial agreement, protecting both delivery integrity and account value.
• Maintain deliverydocumentation, RAID logs, and reporting to a standard that survives audit andclient scrutiny.
• Ensure quality gates,testing, and acceptance criteria are met before anything is called done.
Team &Cross-Functional Leadership
• Lead delivery teamswithout necessarily owning them on the org chart — through clarity,credibility, and momentum.
• Partner with commercialand solutions leads to keep delivery aligned to the contract and the clientrelationship.
• Set a delivery culturegrounded in rigor, honesty, and follow-through.
REQUIREMENTS
• 12–20 years of experience managing technology projects and programmes, ideally within financial services, insurance, or enterprise software.
• A proven track record delivering complex, multi-stakeholder technology projects end to end — platform implementations, integrations, or product builds.
• Deep command of project planning and control — scheduling, dependency management, baselining, changecontrol, and status reporting.
• Strong stakeholdermanagement skills across technical and business audiences, up to and includingsteering-committee and sponsor level.
• Demonstratedrisk-management discipline — you identify, quantify, and mitigate riskproactively, and have the judgment to know which risks matter.
• Comfort operating inregulated environments and navigating client governance, security, and compliance requirements.
• Fluency across delivery methodologies — Agile, waterfall, and hybrid — with the pragmatism to apply what the programme actually needs.
• Enough technical literacy to challenge estimates, understand architecture and integration risk, and earn the respect of engineering teams.
• Relevant certification (PMP, PRINCE2, or equivalent) is valued, though track record matters more.
• Calm, credible, and organised under pressure — someone clients trust to tell them the truth and hold delivery together.