Technical Sales Consultant – PLC & Automation Systems

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia, and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Business Unit/Department: Process Systems and Solutions

Preferred Locations: Cleveland, OH, Columbus, OH, and Pittsburgh, PA

Position Summary:

The Technical Sales Consultant will partner with ECI Account Managers, Inside Sales, Engineering, and customers to identify, qualify, and develop automation opportunities involving PLCs, HMIs, industrial networks, industrial software, drives, MCCs, field devices, and related engineering and service offerings.

This is a customer-facing, pre-sales role. The successful candidate will translate customer needs into practical, commercially viable solutions; lead technical discussions; support the development of proposals; and help guide opportunities from initial discovery through proposal and handoff to execution.

The position is not intended to perform detailed project engineering or PLC programming as its primary responsibility. However, the successful candidate must be technically capable of defining requirements, developing preliminary architectures, challenging assumptions, communicating customer value, and guiding Engineering toward an executable solution.

Essential Duties and Responsibilities:

• Partner with Account Managers to identify, qualify, and advance PLC and automation sales opportunities.
• Participate in customer site visits, control-system assessments, network walkdowns, and front-end engineering or consulting activities as appropriate.
• Develop preliminary control-system architectures.
• Serve as the technical lead during pre-sales meetings, presentations, demonstrations, proposal reviews, and customer negotiations as appropriate.
• Translate customer requirements, specifications, I/O lists, process narratives, drawings, and other source information into clear technical assumptions and solution concepts.
• Act as a conduit between customers, Account Managers, Inside Sales, Engineering, Project Management, and service personnel to support accurate and timely proposals.
• Collaborate with Inside Sales and Engineering to develop bills of material, preliminary estimates, proposal scope, exclusions, assumptions, schedules, and technical deliverables.
• Conduct effective technical handoffs to Engineering and Project Management after an opportunity is awarded.