Technical Sales Engineer

We are looking for a customer-focused Technical Sales Engineer to join Quortex.

In this role, you will collaborate closely with Sales teams and customers to understand business challenges, design technical solutions, and demonstrate the value of Quortex technologies. You will act as a trusted advisor throughout the sales process, helping customers evaluate architectural options and achieve their business objectives.

This position combines technical expertise, customer engagement, solution design, and business consulting. You will work with telecommunications operators, broadcasters, media companies, streaming providers, and technology partners to design innovative video delivery and streaming solutions.

Professional proficiency in English is required. Portuguese and Spanish language skills are highly desirable to support customer engagement and business growth across the region.

What you’ll do

Customer Engagement and Solution Consulting

• Act as a technical advisor and subject matter expert for customers and partners.
• Partner with Sales teams to develop customer strategies and solution approaches.
• Understand customer business and technical requirements and translate them into tailored solutions.
• Build trusted relationships with stakeholders, from technical teams to executive decision-makers.
• Communicate the business value, expected return on investment, and strategic benefits of proposed solutions.
• Conduct technical discovery sessions and architecture workshops.

Solution Design and Technical Leadership

• Design and present solution architectures across the Quortex portfolio, including SaaS, public cloud, private cloud, hybrid, and on-premises offerings.
• Recommend scalable, reliable, and cost-effective architectures aligned with customer objectives.
• Design solutions covering end-to-end video processing, delivery, monitoring, and distribution workflows.
• Advise customers on cloud video workflows, scalability, content delivery, recording, and monitoring.
• Translate customer requirements and market feedback into recommendations that can contribute to product roadmaps.
• Support customers with architectural decisions and video workflow migration to the cloud.

Pre-Sales Support

• Deliver product demonstrations, technical presentations, workshops, and knowledge-sharing sessions.
• Lead and support Proof of Concept activities, translating customer needs into clear technical use cases and success criteria.
• Participate in RFP and RFI processes.
• Prepare technical proposals and responses to customer requirements.
• Create solution documentation, architecture diagrams, and supporting technical materials.
• Troubleshoot technical issues related to Linux, networking, video systems, and system integrations during demonstrations and Proofs of Concept.

Business Development and Market Engagement

• Contribute to territory planning and account strategies.
• Support lead-generation activities through customer engagement, webinars, presentations, events, and technical content.
• Collaborate with partners, resellers, systems integrators, and other ecosystem stakeholders to develop joint opportunities.
• Represent Quortex at industry conferences, trade shows, and customer events when required.
• Participate as an exhibitor or speaker at relevant industry events, depending on experience and business needs.

Internal Collaboration

• Work closely with Product Management, Engineering, Customer Success, and Sales teams.
• Provide customer feedback, competitive intelligence, and market insights to support product development.
• Help connect customer needs with product capabilities and future roadmap opportunities.
• Share technical knowledge and best practices across the organization.

What we’re looking for

Mandatory Technical Experience

• Knowledge of end-to-end video workflows, including:

Ingest

Encoding and transcoding

Statistical multiplexing, or statmux

Adaptive Bitrate Streaming, or ABR

Over-the-Top delivery, or OTT

Direct-to-Home distribution, or DTH

Primary distribution

Cable distribution

• Experience troubleshooting Linux environments, networking, and system integrations.
• Knowledge of public and private cloud architectures applied to video workflows.
• Experience designing or deploying cloud-based video solutions.
• Ability to conduct Proofs of Concept, from understanding customer requirements to defining the proposed solution and success criteria.
• Ability to translate customer needs and technical feedback into product and roadmap recommendations.
• Experience participating in RFP or RFI processes and preparing technical proposals.
• Understanding of video processing, packaging, compression, content delivery, and streaming technologies.
• Experience with live and on-demand video architectures.
• Ability to design and explain technical solutions to both technical and non-technical audiences.

Desirable Technical Experience

• Knowledge of advertising technologies and video monetization models.
• Experience with Server-Side Ad Insertion, or SSAI.
• Familiarity with Server-Guided Ad Insertion, or SGAI, and Dynamic Ad Insertion, or DAI.
• Experience with hybrid environments and the migration of video workflows to the cloud.
• Knowledge of broadcast and media standards, including:

SMPTE ST 2110

SCTE-35

SCTE-224

• Experience with Content Delivery Networks.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Knowledge of containerization and orchestration technologies, including Kubernetes.
• Experience with video compression, packaging, encoding, DRM, and content delivery.
• Understanding of cloud-based media workflows and recording solutions.
• Familiarity with APIs, integrations, and cloud-native architectures.

Business and Customer Skills

• Ability to understand customer challenges and translate them into practical technical solutions.
• Strong communication, presentation, and stakeholder management skills.
• Experience discussing both technical requirements and business outcomes with customers.
• Ability to communicate complex concepts clearly to technical and non-technical audiences.
• Strong organizational, prioritization, and project coordination skills.
• Commercial awareness and an understanding of SaaS business models.
• A customer-focused approach supported by strong analytical and problem-solving skills.
• Ability to collaborate effectively across Sales, Product, Engineering, and Customer Success teams.
• Experience working with partners, resellers, systems integrators, or other ecosystem stakeholders is advantageous.

Differentiators

The following experience is not required but would be considered an advantage:

• Participation in large-scale projects as a Solutions Architect or in a similar technical leadership role.
• Programming or scripting skills.
• Experience representing an organization at trade shows as an exhibitor, speaker, or technical presenter.
• Cloud architecture certifications from AWS, Microsoft Azure, Google Cloud, or another recognized provider.
• Additional training or certifications in video technologies, broadcast engineering, networking, or cloud architecture.

Preferred Background

We welcome candidates from a range of sectors, including:

• Media and Entertainment
• Streaming Platforms
• Telecommunications
• Cloud and SaaS Companies
• Video Technology Vendors
• Systems Integration and Consulting