Technical Sales Engineer – Steel Refractories
Key Responsibilities:
Technical Sales & Business Development:
- Promote and sell shaped refractories such as:
- MgO-C Bricks
- AMC Bricks
- Promote and sell unshaped refractories such as:
- Basic gunning mass
- Castables and DVM for tundish
- Shotcreting materials
- Participate in RFQs and trials.
Application & Performance Monitoring:
- Hands-on monitoring of refractory performance in:
- Ladles (metal zone, slag zone, bottom)
- EAF/BOF vessels
- Tundish working lining (DVM, castable)
- Torpedo and RH degasser applications
- Conduct post-mortem analysis and life improvement studies.
- Track consumption patterns (kg/ton) and suggest optimization.
Trial Management & Technical Support
- Plan, execute, and monitor refractory trials at customer sites.
- Coordinate with plant operations during installation, gunning, casting, and dry-out.
- Troubleshoot application issues and recommend corrective actions.
Customer Relationship & Coordination
- Develop strong relationships with SMS operations, refractory maintenance, and purchase teams.
- Act as a single point of contact between customer and plant/technical team.
- Provide regular technical reports and performance feedback.
Documentation & Reporting
- Prepare trial reports, performance reports, and technical presentations.
- Maintain data on lining life, consumption, and cost per ton steel.
- Support marketing team with case studies and technical inputs.
Required Skills & Competencies:
- Strong knowledge of SMS refractory practices and failure mechanisms.
- Practical experience in gunning, casting, and brick lining supervision.
- Understanding of steelmaking processes (Ladle, EAF/BOF, Tundish, RH, Torpedo).
- Ability to interpret refractory wear patterns and recommend solutions.
- Good communication and presentation skills for technical discussions.
- Proficiency in MS Excel and reporting tools.
Qualification & Experience:
- Diploma / B.E. / B. Tech in Ceramic / Metallurgy / Mechanical Engineering.
- 8 to 10 years of experience in steel refractory technical sales or application. Prior site experience in steel plants is mandatory.