Technical Service Representative

GENERAL FUNCTION

Services include but are not limited to technical advice, system monitoring and maintenance, troubleshooting, piping & repairing jobs related to service contracts. To provide service at customer sites, follow company & customer safety rules & requirement.

TASKS

Technical

• Adhere to VWT “Service Operations Golden Rules” as a basic code of practice.
• Plan and schedule all sites’ visits to ensure optimise transportation cost and productivity.
• Chemical replenishment and monitoring at sites.
• Ensure good housekeeping at every site after every visit.
• Respond to troubleshoot system abnormality, report & update superior on system abnormality.
• Attend to any ad-hoc duties assigned by the superior / HOD as and when required

Management

• To submit and share all required reports timely to all relevant parties.
• To ensure sufficient tools and materials such as the chemicals, sampling bottles, test kits, etc for the smooth execution of the services are alway available when needed.      

Safety

• Apply the VWT Safety procedures for operations bound to their activities
• Ensure all relevant RA and SWP for the activities are available before the commencement of the job.

Quality

• Apply the Quality procedures for operations bound to their activities
• Ensure all data and findings were clearly indicated in the reports and share to all relevant parties.

SPM / Diploma in Engineering    

Others (License/Certificates)

• Driving license, Class 3     

EXPERIENCE EXPECTED

• 1 -2 year(s) of experience in chemical related industry
• 1- 2 year(s) of experience in HVAC systems.

COMPETENCIES EXPECTED

Personal

• Good Communication / Adaptability
• Proactive and able to work independently. Willing to learn with good attitude
• Striving continuously for better service standards in management and activities procedures
• Able to work & perform in a demanding / pressurized working environment

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.