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Due to the continuous growth of the HELLA Guttman Remote Diagnostics Team, we are looking for several experts in the automotive technical support field to join our team in Budapest, in order to: Support our European customers in remote diagnostics and remote coding, as well as automotive technical support; Develop our services in the field of macsRemote remote diagnostics; Counselling and support in connection with updating diagnostic testers; Working towards achieving sales and customer satisfaction targets as defined; Providing feedback to Team Leaders from a continuous improvement perspective regarding the service to customers; Build close working relationships with all internal departments to improve products and services, always looking to reduce costs.