Technical Support Analyst 3

Job Overview: Pay Range $30hr - $35hr Requirement/Must Have: Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management. General knowledge of MS 365 applications: including WORD, PowerPoint, Excel, Outlook, SharePoint, Teams. Experience leading meetings, configuring audio equipment. Experience troubleshooting hardware and software - hands-on or from a service desk. Experience creating professional communications to users. Demonstrated success in managing and pri…