Technical Support Analyst 3/IT Hardware Asset Analyst
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Role: Technical Support Analyst 3/IT Hardware Asset Analyst Location: Virginia State University, VA Coordinate the transfer of IT assets between business units with 5 to 7 business days. Generate, distribute, & review weekly IT asset management reports. Complete ITSM tickets within 7 - 10 business days. Monitor the ITSM IT Asset Management queue on a daily basis. Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured. Correctly Managin…