Technical Support Lead (3rd/4th Line) – Birmingham/Hybrid

Technical Support Lead (3rd/4th Line) – Birmingham/Hybrid £60,000-£65,000 Arden Resourcing is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Project…