Technical Support Specialist
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As the Technical Support Specialist, you will be a first point of contact for day-to-day technology support across our Sydney office, helping approximately 250 staff stay productive. This is a hands-on Level 1 and Level 2 support role covering end-user support, device and access administration, service requests and workplace technology. You will work alongside an existing Technical Support Specialist and escalate more complex issues to them, the IT Operations Manager or our managed service prov…