Technical Writer

What are your contributions to the team?

• Research, plan, write, and QC technical, maintenance or operational data using engineering and approved data from multiple sources, while ensuring adherence to schedule.
• Identify and implement process and product improvements in line with the strategic plan.
• Plan, perform and document procedural validations per departmental standards/guidelines, recommending and implementing best use of resources.
• Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator.
• Coordinate and define publications book plan
• Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g., S1000D, ATA etc…)
• Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications.

How to thrive in this role?

• You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of three (3) years relevant experience in Technical Publications.
• You have background in aircraft maintenance, flight crew or as a pilot (asset).
• You have strong communication skills (written and spoken).
• You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP (an asset.
• You have a detailed understanding of Technical Publications processes and technologies (an asset).
• You have basic understanding of S1000D and ATA specifications (an asset).
• You have good knowledge of HTML, SGML and XML authoring languages (an asset).
• You have experience in product development (an asset).
• You have experience in defining a troubleshooting methodology in a high technology environment.
• You have knowledge and experience in any Bombardier Customer Services and Support (an asset).
• You have a good understanding of design procedures and Bombardier Aerospace Engineering System (an asset).