Technology Enablement Program Manager

Humankind is on a mission.

We are transforming healthcare.

We are empowering individuals to put emotional health first.

Who we are.

We are on a mission to transform mental and emotional healthcare. Using data and “machine smarts” we find the people who need help before they crash into the system. We don’t wait for things to get worse. Our unique approach combines both the heart of clinical care management and the science of machine learning to transform the health and wellbeing of large populations. From workplace pressures to financial challenges, marital struggles, and behavioral health issues, our teams deliver the kind of support that makes a measurable difference in the lives of the individuals and families we serve.

Why we need you.

We’re growing and building a hand-picked team of positive, optimistic, empathetic rockstars. We are looking for passionate humans to join our multi-disciplinary team of professionals and inspire hope for “the other eleven” to live their best life. Let’s do this.

Who you are.

You are passionate, open minded, and you make a daily difference in the lives of those around you. You are the person people ask for help, guidance, and direction. You are an optimist. You remove obstacles. And just like us, you wear your H.E.A.R.T. on your sleeve with Hope, Empathy, a preference for Action, a willingness to Raise the bar, and a belief that Trust is at the core of every meaningful relationship.

What you’ll do (Essential Job Functions)

Program Leadership

• Lead complex cross-functional technology initiatives from planning through delivery.
• Manage program scope, objectives, timelines, milestones, dependencies, risks, and issues.
• Coordinate work across Product Management, Development and Data Engineering.
• Facilitate alignment between business stakeholders and delivery teams.
• Develop and maintain program roadmaps and executive status reporting.
• Drive program governance and decision-making processes.

Scrum Master Responsibilities

• Facilitate Agile ceremonies including:
• Sprint Planning
• Daily Standups
• Sprint Reviews
• Sprint Retrospectives
• Backlog Refinement Sessions
• Remove impediments impacting team productivity and delivery.
• Coach teams on Agile principles and Scrum best practices.
• Promote continuous improvement through retrospectives and action planning.
• Support Product Owners in backlog management and prioritization.
• Ensure work is appropriately estimated, planned, and tracked.

Delivery Management

• Monitor sprint and program performance using Agile metrics.
• Manage risks, dependencies, and escalations across teams.
• Track delivery commitments and identify potential schedule impacts early.
• Facilitate release planning and readiness reviews.
• Ensure alignment between strategic goals and execution activities.
• Provide transparency through dashboards, reporting, and communication plans.

Process Improvement

• Identify opportunities to improve delivery effectiveness and team efficiency.
• Establish and maintain Agile governance standards and best practices.
• Drive adoption of standardized project and delivery management processes.
• Facilitate lessons learned sessions and implement improvements.
• Partner with Technology Enablement and Quality teams to improve organizational maturity.

Stakeholder Management

• Build strong relationships with business and technology stakeholders.
• Communicate program status, risks, and decisions to all levels of the organization.
• Facilitate cross-functional discussions to resolve competing priorities.
• Ensure stakeholders remain informed and aligned throughout the program lifecycle.