Technology Support Lead - Problem Management & Governance Lead

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join our dynamic Production Management team to strengthen technology resilience, improve service quality, and drive effective governance across the core services that support our business. As a Problem Management Lead in Employee Platforms, you will serve as a subject matter expert for end-to-end problem management, with a primary focus on identifying root causes, reducing re…