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Hyatt

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Temporary Assistant Director of Rooms

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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Executive Committee, the Temporary Assistant Director of Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the interim General Manager.

The Assistant Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.

The expected salary for this role is between $80,900 and $105,400 based on level of experience. This role is a temporary position with an expected completion date of 12/31/2026.

Duties include\:

  • Supervision of all Rooms Departments including front office, spa, housekeeping, valet, bell, and recreation.

  • Operational planning in accordance with allocated labor and expense budgets.

  • Routine review of hotel operational business needs in regard to expected transient occupancy.

  • Cross-departmental communication and collaboration to ensure the delivery of group business needs.

  • Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property

  • Experience developing standards and operating procedures.

  • Participate in MOD program

  • Lead special projects involving guest experience improvement efforts

  • Coach and counsel employees to reflect Hyatt service standards and procedures

  • Any other tasks assigned by Management

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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