Test Manager

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Position Summary

We are seeking an experienced and results-driven Test Manager to lead Quality Assurance initiatives across enterprise application portfolios. The ideal candidate will have 12+ years of QA experience, including 5+ years in Test Management or QA Leadership, with a proven ability to lead high-performing manual and automation testing teams. This role requires strong expertise in test strategy, quality governance, automation, stakeholder management, and Agile delivery to ensure the successful execution of complex, business-critical projects.

Key Responsibilities

Test Strategy & Quality Leadership

Define and implement enterprise-wide test strategies, quality standards, and testing best practices across multiple projects.
Lead end-to-end testing activities throughout the Software Development Lifecycle (SDLC), ensuring comprehensive test coverage and high-quality deliverables.
Establish quality gates, testing processes, and governance frameworks aligned with organizational objectives.
Drive continuous improvement initiatives to enhance testing efficiency, automation adoption, and overall product quality.

Test Planning & Execution

Develop comprehensive test plans, test schedules, resource plans, and testing estimates for large-scale projects.
Oversee functional, integration, system, regression, user acceptance, API, mobile, web, and performance testing activities.
Ensure effective test environment readiness, test data management, and release validation.
Monitor testing progress, identify risks, and implement mitigation plans to ensure timely project delivery.

Automation & Continuous Testing

Lead automation strategy and implementation across multiple technology stacks.
Guide teams in developing and maintaining scalable automation frameworks using industry-standard tools and technologies.
Promote shift-left testing practices and integrate automated testing into CI/CD pipelines.
Collaborate with development and DevOps teams to improve deployment quality and release efficiency.

Defect & Quality Management

Manage the complete defect lifecycle, including defect triage, prioritization, tracking, reporting, and closure.
Conduct root cause analysis for production defects and recommend preventive actions.
Define and monitor quality metrics, KPIs, dashboards, and reporting to provide visibility into testing effectiveness and product quality.
Ensure compliance with organizational quality standards and delivery processes.

Team Leadership & Stakeholder Management

Lead and mentor cross-functional teams comprising manual and automation QA engineers.
Provide technical guidance, coaching, and career development support to team members.
Collaborate closely with Product Owners, Business Analysts, Development, DevOps, and Project Management teams to ensure alignment with business objectives.
Communicate project status, quality metrics, risks, and recommendations to senior leadership and stakeholders.
Foster a culture of collaboration, accountability, innovation, and continuous learning.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
12+ years of experience in Software Quality Assurance.
5+ years of experience in Test Management, QA Leadership, or equivalent leadership roles.
Proven experience leading blended manual and automation testing teams for large-scale enterprise projects.
Strong understanding of Software Development Lifecycle (SDLC), Software Testing Lifecycle (STLC), Agile, Scrum, and DevOps methodologies.
Demonstrated experience managing complex testing programs across multiple applications and technology platforms.
Excellent analytical, leadership, communication, and stakeholder management skills.

Technical Skills

Testing Expertise

Functional Testing
Integration Testing
System Testing
Regression Testing
User Acceptance Testing (UAT)
API Testing
Web Application Testing
Mobile Application Testing
Performance Testing
End-to-End Testing

Automation

Selenium
Playwright
Cypress
Appium
Tricentis Tosca
RestAssured
Java (Automation Development)
Other equivalent automation frameworks

DevOps & CI/CD

Jenkins
GitHub Actions
CI/CD Pipeline Integration
Shift-Left Testing
Test Environment Management
Test Data Management

Quality Management

Test Strategy & Planning
Defect Lifecycle Management
Root Cause Analysis
Test Metrics & Reporting
Risk Management
Quality Governance

Preferred Qualifications

Experience working in enterprise-scale digital transformation programs.
Exposure to cloud-based applications and modern application architectures.
Experience implementing enterprise test automation strategies.
Knowledge of performance engineering and non-functional testing best practices.
Professional certifications such as ISTQB Advanced, Certified Agile Tester, or equivalent are desirable.

Key Competencies

Strategic quality leadership
Test planning and execution excellence
Automation and continuous testing expertise
Strong project and stakeholder management
Excellent analytical and problem-solving abilities
Effective team leadership and mentoring
Outstanding communication and presentation skills
Risk identification and mitigation
Continuous improvement mindset
Ability to deliver high-quality solutions within aggressive timelines while aligning testing outcomes with business goals.

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