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Pardoe Wray

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Third Line Support Engineer

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Summary

Third Line Support Engineer at a South Tyneside managed service provider: resolving complex infrastructure, networking and cloud issues, owning projects like migrations and upgrades, and mentoring junior engineers. Core stack is Microsoft 365, Azure/Entra ID, Windows Server, VMware/Hyper-V, Veeam and PowerShell.

Salary: £45,000 - 50,000 per year Requirements: Experienced 3rd Line Engineer, ideally with a Managed Service Provider background Strong knowledge of Microsoft 365 and Azure, including Entra ID, Intune, Exchange Online and cloud infrastructure Windows Server and Active Directory administration, troubleshooting and infrastructure management experience Experience with VMware and/or Hyper-V Networking and security knowledge, including DNS, DHCP, VPNs, firewalls and network troubleshooting Backup a…

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