Ticketing and Group Sales Manager

The Ticketing and Group Sales Manager, in conjunction with the Director of Ticketing, is responsible for overseeing the Cathedral’s ticketing systems (Spektrix and Etix), sales database, event and service registrations, group tour sales and photo permit operations. This role delivers hands-on leadership to Ticketing Coordinators and Associates while managing day-to-day customer service, system administration, event builds, photo permits, and group reservations. The position ensures accurate, efficient, and hospitable service, drives operational efficiency across departments, supports revenue goals, and delivers exceptional customer service experiences that reflect the Cathedral’s mission as a house of prayer for all people.