Tier 3 Support Engineer
Description
Experience working in an Enterprise Production environment
Thorough understanding of service management foundations such as ITIL or MOF.
Well Versed in Support process methodologies and escalation hierarchies
Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability clustered environments .
Outstanding customer service/focus skills.
Team Foundation Server Administration
SharePoint Administration
SQL Server Administation
IIS Administration
Windows Administration
Application Support and troubleshooting
Experience with monitoring tools
Experience with C#, .Net, or T-SQL, PowerShell
Azure, AutoPilot, Network troubleshooting
Excellent Verbal and Email Communication Skills
Good analytical and customer service skills
Good Listening and decision making skills
Creativity and problem solving skills.
Knowledge of data mining methods
Knowledge of mathematical data treatment
Ability to work under pressure and perform multiple tasks"
Prior Microsoft experience, Experience in Finance Domain is a plus
Duration: Full Time
Eligiblity: GC & US Citizens Only
Share the Profiles to mkonni(@)1stitsolutions.com
Contact: 703-349-1214
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