Helpdesk Specialist II with Security Clearance

Helpdesk Specialist II will provide advanced technical advice and guidance on company technical software and hardware. What you will be doing (but not limited too): Responsibilities: • Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services…