To Go Server, Server Assistant, Food Runner

To Go Server, Server Assistant, Food Runner

• Use proper phone etiquette.
• Be able to answer guests' questions regarding restaurant menu, policies, directions, etc.
• Know the menu and make recommendations, always getting guests to try new things.
• Repeat orders back to customers and make sure dishes are put in correctly.
• Pay attention to detail while inputting online orders into the computer.
• Label all to go boxes with item names and any modifications.
• Bag orders as they come up according to Stix's bagging procedure.
• Greet customers promptly and politely as they come to pick up their orders.
• Read the ticket back to customers and check bags in front of customers to make sure everything is right and meets their expectations.
• Conscientiously process credit card payments and ensure each customer is paid out.
• Open doors for customers as they leave and offer to help take bags to car.
• Bag to go orders for servers.
• Help run hot food to dine-in guests and make sure everything meets the customers' expectations.
• Help team members as needed with refills, pre-bussing or anything else the customers need.
• Keep the kitchen and to go area clean throughout the shift.
• Help maintain restaurant cleanliness and follow food safety procedures.
• Complete opening, running, and closing side-work as well as daily cleaning duties.