Trade Sales Account Manager
Posted Updated
Description
- Havenly Brands is looking for a Trade Sales Account Manager to grow our trade business across our portfolio of home furnishing brands, including Interior Define, The Citizenry, and The Expert
- You’ll play a pivotal role growing sales from new and existing interior design professionals — serving as a trusted partner, product expert, and account owner across all owned brands
- What you’ll own: A portfolio of high-potential and active Trade accounts, driving GMV growth and customer retention
- The primary point of contact for design firms across the full customer journey — from onboarding and education to purchase support and ongoing account development
- Trade client sourcing and procurement support — guiding clients through product selection, customization options, and purchase execution
- Account-level strategies and tactics to engage your book of business, unlock new deals and opportunities, and build strong, long-term relationships
- Brand representation through in-person client meetings, events, and industry touchpoints — with a minimum expectation of two days per week onsite at offices or local retail locations
- Pipeline activity and account performance tracking using CRM tools to manage your book and surface opportunities
- What you’ll drive: GMV growth across your account portfolio by identifying and activating opportunities within existing and newly onboarded Trade accounts
- Trade loyalty program engagement — helping design firms unlock richer perks and benefits as they increase spend, and positioning Havenly as their preferred sourcing partner
- Deep expertise across Havenly’s brands, product assortments, and trade program benefits so you can consult confidently and credibly
- A high-quality trade experience by partnering with internal teams to share client feedback and advocate for improvements
- Consistent, organized pipeline management that keeps opportunities moving and relationships warm
- A self-starter mentality with a positive, collaborative attitude — you’re motivated, organized, and follow through
- Comfort managing multiple accounts and priorities simultaneously
- An eye for design or genuine interest in the home furnishings and interior design industry is a plus
- Ability to work in-person with clients and at local offices or retail locations at least two days per week
- 2–3+ years of sales experience, preferably in B2B or account management
- Experience working with a CRM and using data and analytics to inform outreach and decision-making (HubSpot experience is a plus)
- Strong written and verbal communication skills and a genuine passion for relationship-building
- You take initiative — you don’t wait to be told; you see what needs to be done and you do it
- You’re a collaborator: you work well with internal teams and are a strong advocate for your clients’ needs
- You’re a relationship builder — clients trust you, want to hear from you, and feel well taken care of
- You’re motivated by hitting goals and watching your accounts grow
- You’re curious about the home design space and excited to become a product and brand expert
- You’re organized and detail-oriented — you keep your pipeline clean, your follow-ups timely, and your clients well-informed
- Application Deadline: Applications are open through September 30, 2026. This deadline may be extended; if it is, this posting will be updated to reflect the new date