Training Documentation Analyst
Summary
Creates and maintains training materials, documentation, and process guides to support internal teams and clients, using tools like SharePoint, LMS, and Microsoft Office. Focuses on clarity, compliance, and collaboration in a fast-paced agency environment.
Training Documentation Analyst
Minimum Qualifications High school diploma or equivalent; Associate degree preferred (Recent collegegraduates are encouraged to apply). One to three years of experience in training, documentation, administrative support,business operations, or a related field. Strong written, verbal, and interpersonal communication skills. Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, andTeams. Ability to organize complex information into clear, user-friendly materials. Strong attention to detail and organizational skills. Experience with SharePoint, document management systems, and LearningManagement Systems (LMS) preferred. Ability to work collaboratively with business and technical teams in a fast-pacedenvironment.
Preferred Experience Developing training materials and conducting/presenting end-user training. Creating process documentation, standard operating procedures (SOPs), and jobaids. Supporting compliance, audit, healthcare, government, or technology-relatedprograms. Creating basic workflow diagrams or process maps using Visio or similar tools.