Technical Functional Analyst
Summary
Analyzes and configures Pega systems for healthcare eligibility/enrollment programs, designing workflows and rules to automate case management and benefit determination processes.
Technical Functional Analyst
**Position: Technical Functional Analyst (TFAL)** **Position Type: Subcon** **Work Mode: Remote** **Key :** - **Mandatory Healthcare OR Eligibility & Enrollment domain expertise**, including: - Eligibility Determination - Enrollment Lifecycle Management - Renewals and Redeterminations - Case Management - Notices and Correspondence - Stacking and Benefit Determination - **Mandatory Pega expertise**, including: - Pega Case Management - Workflows and Business Processes - Decision Rules - Routing and Assignments - Integrations and Interfaces - Production Support and Troubleshooting - Experience supporting large-scale systems. - Strong experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders. - Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization. - Strong SQL and Power BI skills preferred. - Pega certifications (PBA/CSA) are highly preferred.