Training Manager

• Manages training teams, by coaching, developing and evaluating performance of trainers, establishing priorities.

• Manages training needs identification, consulting with account managers, in order to set business priorities.

• Conducts advanced level training for supervisors regarding products, tools and processes.

• Liaises with vendors and stakeholders in order to bridge training gaps.

• Reviews and designs training content.

• Responsible for reviewing and/or validating online courses in the LMS (Learning Management System).

• Provides reports and analysis on training investment, including dashboards with stakeholders.