Transportation Broker
Summary
Manages the full lifecycle of freight transactions—from prospecting and carrier sourcing to dispatch and delivery—utilizing a TMS for tracking and financial management.
Position Summary
KAG Logistics is seeking a driven, results-oriented Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments.
The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings.
Key Responsibilities
Sales & Business Development
- Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals
- Build and manage a personal book of business
- Negotiate competitive freight rates with customers
- Identify opportunities for growth within existing accounts
Carrier Procurement & Management
- Source and vet qualified carriers
- Negotiate rates to maximize margin while ensuring service reliability
- Develop and maintain strong carrier relationships
- Ensure all carriers meet compliance and insurance requirements
Freight Operations
- Coordinate and dispatch shipments from pickup through delivery
- Track loads and proactively communicate updates to customers
- Troubleshoot and resolve service issues in real time
- Manage documentation including rate confirmations, BOLs, PODs, and invoicing
Financial Management
- Manage gross margin on each load
- Accurately input load details into TMS
- Assist with billing and collections as needed
- Monitor profitability and KPIs